Challenges faced by KPO companies include _______.
High staff turnover, especially where work is not challenging to the employee's skills
High cost of training and tendency to lose the most experienced employees to the clients
Ensuring the security and confidentiality of information, especially when privacy laws vary from country to country
All of the above
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Correct option is D)
Knowledge process outsourcing (KPO) is a form of outsourcing where Knowledge-related and information-related data is carried out by the workers of the contractual companies ( often the third party) or by a subsidiary of the same organisation.
The challenges faced by such form of outsourcing are: