Question

Challenges faced by KPO companies include _______.

A

High staff turnover, especially where work is not challenging to the employee's skills

B

High cost of training and tendency to lose the most experienced employees to the clients

C

Ensuring the security and confidentiality of information, especially when privacy laws vary from country to country

D

All of the above

Medium
Solution
verified
Verified by Toppr
Correct option is D)

Knowledge process outsourcing (KPO) is a form of outsourcing where Knowledge-related and information-related data is carried out by the workers of the contractual companies ( often the third party) or by a subsidiary of the same organisation. 
The challenges faced by such form of outsourcing are:
1. Staff turnover due to unmatched skills 
2. High cost of training of employees
3. Lack of confidentiality of information

Was this answer helpful?
upvote 0
downvote0