NCERT Solutions for Class 10 Economics Chapter 5 Consumer Rights
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NCERT solutions for class 10 economics chapter 5 is available in PDF for everyone to free download. These chapter wise questions from NCERT book along with the answers are helpful for CBSE exam. CBSE recommends NCERT books and most of these questions asked in CBSE exam are from NCERT book. You can also find solutions to part 1, 2, 3, and 4 of NCERT solutions for social science on our website as well as Toppr app.
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CBSE Class 10 Social Science Economics Chapter 5 NCERT Solutions
Consumer right is one of the important chapters of social science. This chapter talks about consumers and what constitutes a consumer. Since individuals in a society are small and scattered, they find themselves in a weak position. Also, consumer exploitation refers to taking undue advantage of the group of customers by sellers for their own purpose. We have covered more than 20 questions in NCERT Solutions for Class 10 Economics Chapter 5 Consumer Rights.
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Q-1 What factors gave birth to the consumer movement in India? Trace its evolution.
Solution – The factors that gave birth to the consumer movement in India are manifold. It started as a “social force” with the need to protect and promote consumer interests against unfair and unethical trade practices. Extreme food shortages, hoarding, black marketing and adulteration of food led to the consumer movement becoming an organized arena in the 1960s. Till the 1970s, consumer organizations were mostly busy writing articles and holding exhibitions. More recently, there has been an upsurge in the number of consumer groups who have shown concern towards ration shop malpractices and overcrowding of public transport vehicles. In 1986, the Indian government enacted the Consumer Protection Act, also known as COPRA. This was a major step in the consumer movement in India.
Q-2 Explain the need for consumer consciousness by giving two examples.
Solution – Many people seldom bother to check the MRP and pay whatever the shopkeeper demands. While developing faith in the neighborhood shopkeeper is a good attitude, but one should always check the MRP. Some people do not even check the expiry date on the pack of the medicine. This can prove to be dangerous and can even be life-threatening for the patient who is going to consume the medicine. These examples suggest that there is a real need for consumer consciousness. Consumer consciousness is being aware of your right as a consumer while buying any goods or services.
Examples: 1) It is common to see consumers bargaining with sellers for additional discounts below the MRP.
2) Because of conscious consumers, most of the sweet shops do not include the weight of the container when they weigh sweets.
Q-3 Mention some of the rights of consumers and write a few sentences on each.
Solution – Consumers have the following rights:
- Right to Safety: The consumer has the right to be protected against the goods that are hazardous to life and property.
- Right to Choose: The consumer can choose the product to be bought. He cannot be forced to buy things that are not of his choice.
- Right to be informed: The consumer has the right to know important facts about the product and services which are being bought.
- Right to Seek Redressal: The consumer has the right to seek redressal if the producer has exploited him. He has got the right to be compensated by the producer/trader if damage occurs due to the product.
- Right to Representation: In case there is a dispute between the customer and the seller which is not settled the customer can approach the local consumer court for redress. In case his representation in the district court is dismissed, he can appeal at the state level and then at the national level.
- Right to Consumer Education: Consumers must become conscious of their rights while purchasing goods and services. For this, we should also read the advertisements brought out by the government under the campaign “JAGO GRAAHAK JAGO” as they are very informative.
Q-4 By what means can the consumers express their solidarity?
Solution – Consumers can express their solidarity by forming consumer groups that write articles or hold exhibitions against traders’ exploitation. These groups guide individuals on how to approach a consumer court, and they even fight cases for consumers. Such groups receive financial aid from the government to create public awareness. The consumers can express their solidarity by forming: (a) Consumer protection councils (b) Voluntary consumer association and registering them (c) Consumer clubs and (d) Resident Welfare Associations (RWAs).
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