www.toppr.com is an online portal, owned by Toppr Technologies Private Limited, a private limited company
incorporated in India, for imparting education in relation to preparation of entrance exams for engineering
colleges and institutions in India through digital modules.
“www.toppr.com” (hereinafter, the “Website” or “Site”) and the mobile learning application in
relationthereto (“Application”) is owned and operated by Toppr Technologies Private Limited
(“Company”,“Toppr”), a company incorporated under the Companies Act, having its registered office at
A204,Supreme Business Park, Hiranandani, Powai, Mumbai – 400076, India. You are advised to read
andunderstand these Terms carefully as your use/access/browsing of the Application and/or Website or
anyservice in relation to the usage of the Application/Website (“Services”) and/or any product provided
bythe Company in relation to the usage of the Application/Website, including SD cards, tablets or
otherstorage or transmitting device (“Product(s)) and/or registration pertaining to subscription for
theApplication, with or without payment/with or without subscription, (“Subscription”) through any
meansshall signify Your acceptance of the Terms and Your agreement to be legally bound by the same.
on the Website. This document is an electronic record published in accordance with theprovisions of the
Information Technology (Intermediaries guidelines) Rules, 2011 that require publishingthe Rules and
computer system, it does not require any physical or digital signatures. For thepurpose of these Terms of
Use, along with any amendments to the same, and wherever the context sorequires “You”, “Your” or “User”
refer to the person visiting, accessing, browsing through and/or usingthe Website/Application or using the
Services or Products, at any point in time. The term “We”, “Us”,“Our” shall mean and refer to the Website
and/or the Company, depending on the context. The headingsof each section in this Agreement are only for the
purpose of organising the various provisions under thisAgreement in an orderly manner. These headings shall
not be used by either party to interpret theprovisions contained under them in any manner. Further, the
headings have no legal or contractual value.We hold the sole right to modify the Terms of Service without
prior permission from You or providing
notice to You. The relationship creates on You a duty to periodically check the Terms of Service and
stayupdated on its requirements. If You continue to use the Website or avail any of its services
withoutregistration, following such change, this is deemed as consent by You to the so amended policies.
Yourcontinued use of the Website is conditioned upon your compliance with the Terms of Service, includingbut
not limited to compliance with the Terms of Service even after alterations, if any.
The Website/Application is an online platform where users can gain access to materials that help them prepare
for subjects such as science and mathematics. The User can register themselves online and then gain access to
the syllabus, questions, etc. (“Study Material”) after paying the money for the Study Material. The Study
Materials shall be unlocked based on the amount paid for such Study Material. The Users shall make a yearly
subscription for the Study Material from the platform.
The Company shall have no responsibility for any loss or damage caused to tablet or any other hardware and /
or software and/or any other instrument, including loss of data or effect on the processing speed,resulting
from Your use of our Products and Services.
The User must specify the address to which the shipment has to be made at the time of purchase of the Service
and the Product. All Product(s) shall be delivered directly to the address as specified at the point of
ordering and the User cannot, under any circumstances whatsoever, change the address after the order is
processed. Any inconsistencies in name or address will result in non-delivery of the Product(s), and
the Company shall not have any liability with respect to any loss suffered by the User.You acknowledge and
agree that the Company is not the manufacturer of the Product and/or anytablet/medium/hardware that may be
provided to you by the Company, and hence, any defect or damage relating to any Product shall be reported to
the manufacturer whose details shall be specified on the packaging. The Company shall not be in any manner
responsible for such damage/defect. The Companydoes not provide any guarantee or warranty relating to any
Product, including anytablet/medium/hardware.
To use the services provided on the website and make purchases, it is compulsory to create an account. A User
may create an account on the Website which shall collect only Your basic information. To create an account,
you need to choose a username and password. You also have the option of linking your social media accounts,
such as Your Facebook or Google Plus account with the Toppr account, to create your Toppr Account. You must
keep your account and registration details current and correct for communications related to your purchases
from the Website.
At the time of registration, the Company shall collect the following personally identifiable
information about you: Name - including first and last name, email address, mobile phone number and other
contact details, demographic profile (like your age, gender, address, etc.,). If you choose to link your
social media account with your Toppr Account, we collect basic information about you from those social
media platforms, such as: name, age, gender, location and e-mail address. Information collected about you
You are solely responsible for protecting the confidentiality of your username and password and
any activity under the account will be deemed to have been done by you. In the event you provide us
with false/inaccurate details or the Company has a reasonable ground to believe that false and
inaccurate information has been furnished, we hold the right to permanently suspend your account.
Services on the Site would be available to only select geographies in India. Persons who are “incompetent to
contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc.
are not eligible to use the Site.
However, if you are a minor, i.e. under the age of 18 years and over the age of 13 years, you
may use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms of
Use.Toppr reserves the right to terminate or refuse your registration, or refuse to permit access to the
Site, if it is discovered or brought to its notice that you are a minor.
Transactions on the Website are secure and protected. Any information entered by the User when transacting on
the Website is encrypted to protect the User against unintentional disclosure to third parties. The User’s
credit and debit card information is not received, stored by or retained by the Company / Website in any
manner. This information is supplied by the User directly to the relevant payment gateway which is authorized
to handle the information provided, and is compliant with the regulations and requirements of various banks
and institutions and payment franchisees that it is associated with.
The Company grants you a limited sub-license to access and make personal use of the Site, but not to download
(other than page caching) or modify it, or any portion of it, except with express written consent of the
Company. Such limited sub- license does not include/permit any resale or commercial use of the Site or its
contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the
Site or its contents; any downloading or copying of information for the benefit of another merchant; or any
use of data mining, robots, or similar data gathering and extraction tools. Any portion of the Site may not
be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose
without express written consent of the Company. You may not frame or utilize framing techniques to enclose
any trademark, logo, or other proprietary information (including images,text, page layout, or form) of the
Website or of the Company and/or its affiliates without the express written consent of the Company. You may
not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the
express written consent of the Company. You shall not attempt to gain unauthorized access to any portion or
feature of the Site, or any other systems or networks connected to the Site or to any server, computer,
network, or to any of the services offered on or through the Site, by hacking, ‘password mining’ or any other
You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any
By using this Website, it is deemed that you have consented to receiving calls, auto dialed and/or
pre-recorded message calls, e-mails, from Us at any time with the use of the telephone number and
e-mail address that has been provided by you for the use of this website which are subject to the Privacy
Policy.The user agrees to receive promotional communication and news letters from the Company and
This includes contacting you through information received through other parties. The use of
this website is also your consent to receive SMSes from Us at any time we deem fit. This consent to be
contacted is for purposes that include and are not limited to clarification calls and marketing and
promotional calls.The user can opt out from such communication and/or newsletters either by unsubscribing on
the Website itself, or by contacting the customer services team and placing a request for unsubscribing by
sending an email to [email protected].
You may also be contacted by Service Providers with whom we have entered into a contract
in furtherance of our rights, duties and obligations under this document and all other policies followed
by Us. Such contact will be made only in pursuance of such objectives, and no other calls will be made.
will not give out such contact information of yours to third parties not connected with the Website.
The following payment options are available on the Application:
As prescribed by the financial institutions issuing the credit or debit cards affiliated with
Visa / Master Card / Amex, the User will be required to submit his/her 16-digit card number, card expiry date
and 3-digit CVV number (usually on the reverse of the card) while making an online transaction. The User
must also have enrolled his/her card with VBV (Verified by Visa), MSC (MasterCard Secure Code) or any other
applicable provider in order to complete the transaction. The User is hereby expressly made aware that
his/her card statements will reflect that a payment has been made in favour of the Company.
The User is further aware that in case of third party statements, including bank and credit
card statements,the merchant name may appear in an abbreviated format, and the Company has no control over
the same.To successfully subscribe on the Website, the User is required to complete the transaction by
making the payment for the services opted for.
User will be charged a non-refundable enrollment fee along with the package subscription fee
and the tablet cost (if the same is included in the Subscription package). This is a one-time fee for
providing access to the Toppr platform and for guidance on using the platform (e.g., activation help, setting
student's syllabus), counselling service if availed, cost of tablet (in case tablet device is included in
the Subscription package), cost for user verification and cost of payment gateway charges.
You are a restricted user of this website.
You shall not engage in advertising to, or in solicitation of, other Users of the Website to
buy or sell anyproducts or services, including, but not limited to, products or services related to that
being displayed onthe Website or related to us. You may not transmit any chain letters or unsolicited
commercial or junkemail to other Users via the Website. It shall be a violation of these Terms of Service to
use anyinformation obtained from the Website in order to harass, abuse, or harm another person, or in order
tocontact, advertise to, solicit, or sell to another person other than Us without Our prior explicit
can (and You hereby expressly authorize Us to) disclose any information about You to law enforcement orother
government officials, as we, in our sole discretion, believe it necessary or appropriate in connectionwith
the investigation and/or resolution of possible crimes, especially those that may involve personalinjury. In
order to protect Our Users from such advertising or solicitation, We reserve the right to restrictthe number
of messages or emails which a user may send to other Users in any 24-hour period which Wedeem appropriate in
our sole discretion. You understand that We have the right at all times to disclose anyinformation
(including the identity of the persons providing information or materials on the Website) asnecessary to
satisfy any law, regulation or valid governmental request. This may include, withoutlimitation, disclosure
of the information in connection with investigation of alleged illegal activity orsolicitation of illegal
activity or in response to a lawful court order or subpoena.
We have no obligation to monitor the materials posted on the Website. We shall have the right
to removeor edit any content that in its sole discretion violates, or is alleged to violate, any applicable
law or eitherthe spirit or letter of these Terms of Service. Notwithstanding this right, YOU REMAIN
SOLELYRESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON THE WEBSITE ANDIN YOUR PRIVATE MESSAGES. In
no event shall We assume or have any responsibility or liability forany Content posted or for any claims,
damages or losses resulting from the use of Content and/orappearance of Content on the Website. You hereby
represent and warrant that You have all necessaryrights in and to all Content which You provide and all
information it contains and that such Content shallnot infringe any proprietary or other rights of third
parties or contain any libelous, tortuous, or otherwiseunlawful information.
The Company, its suppliers and licensors expressly reserve all intellectual property rights in all
text,programs, products, processes, technology, images, content and other materials which appear on the
Site.Access to or use of the Site does not confer and should not be considered as conferring upon anyone
anylicense to the Company or any third party’s intellectual property rights. All rights, including
copyright, inand to the Site are owned by or licensed to the Company. Any use of the Site or its contents,
includingcopying or storing it or them in whole or part is prohibited without the permission of the Company.
You may not modify, distribute or re-post anything on the Site for any
purpose. The names and logos andall related product and service names, design marks and slogans are the
trademarks/service marks of the
Company, its affiliates, its partners or its suppliers/service providers. All other marks are the property
of their respective owners. No trademark or service mark license is granted in connection with the
materials contained on the Site. Access to or use of the Site does not authorize anyone to use any name, logo
or mark in any manner. References on the Site to any names, marks, products or services of third parties
or hypertext links to third party sites or information are provided solely as a convenience to you and do
notin any way constitute or imply the Company’s endorsement, sponsorship or recommendation of the
third party, the information, its product or services.
The Company is not responsible for the content of any third party sites and
does not make any representations regarding the content or accuracy of material on such sites. If you decide
to access a link of any third party websites, you do so entirely at your own risk and expense.
You expressly understand and agree that, to the maximum extent permitted by applicable law:
The website, services and other materials are provided by this website is on
an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the
implied warranties of title,non-infringement, merchantability or fitness for a particular purpose. Without
limiting the foregoing,toppr makes no warranty that
To the maximum extent permitted by applicable law, we will have no liability
related to user content arising under intellectual property rights, libel, privacy, publicity, obscenity or
other laws. Toppr also disclaims all liability with respect to the misuse, loss, modification or
unavailability of any user content.
The user understands and agrees that any material or data downloaded or
otherwise obtained through the website is done entirely at his/her own discretion and risk and he/she will be
solely responsible for any damage to his/her computer systems or loss of data that results from the download
of such material or data. We are not responsible for any typographical error leading to an invalid coupon.
Toppr accepts no
liability for any errors or omissions, with respect to any information provided to you whether on behalf
of itself or third parties.
We shall not be liable for any third party product or services. The
advertisement available on e-mail or website with respect to the third party website or the products and
services are for information purpose only.
You agree to indemnify, defend and hold harmless this website/company including but not limited to
its affiliate vendors, agents and employees from and against any and all losses, liabilities, claims,
damages,demands, costs and expenses (including legal fees and disbursements in connection therewith and
interest chargeable thereon) asserted against or incurred by us that arise out of, result from, or may be
payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement
made or obligation to be performed by you pursuant to these terms of service. Further, you agree to hold
us harmless against any claims made by any third party due to, or arising out of, or in connection with,
your use of the website, any claim that your material caused damage to a third party, your violation of
the terms of service, or your violation of any rights of another, including any intellectual property rights.
In no event shall Toppr, its officers, directors, employees, partners or
suppliers be liable to you, the vendor or any third party for any special, incidental, indirect,
consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits,
whether or not foreseeable or whether or not we have been advised of the possibility of such damages, or
based on any theory of liability, including breach of contract or warranty, negligence or other tortious
action, or any other claim arising out of or in connection with your use of or access to the Website,
Products, Services or materials.
The limitations and exclusions in this section apply to the maximum extent
permitted by applicable law.
This User Agreement is effective unless and until terminated by either you or
the Company. You may terminate this User Agreement at any time, provided that you discontinue any further use
of the Website.The Company may terminate this User Agreement at any time and may do so immediately without
notice,and accordingly deny you access to the Site.
Such termination will be without any liability to the Company. The Company’s
right to any Comment sand to be indemnified pursuant to the terms hereof, shall survive any termination of
this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for
product(s) already ordered from the Site or affect any liability that may have arisen under the User
Agreement prior to the date of termination.
The website hosts information provided by third parties. We are in no manner responsible to you for the
accuracy, legitimacy and trueness of the information so hosted. We take reasonable care to ensure such
accuracy but we are not responsible for the information so furnished. You agree to not hold us liable for
the falsification of any such provided information.
All disputes involving but not limited to rights conferred, compensation, refunds, and other claims will be
resolved through a two-step Alternate Dispute Resolution mechanism.
If the dispute cannot be resolved by this two-step Alternate Dispute
Resolution mechanism, it shall be referred to the courts at Mumbai.
regarding Your personal information. Please also note that certain information, statements, data and content
(such as but not limited to photographs) which You provide on the Website are likely to reveal Your gender,
ethnic origin, nationality, age, and/or other personal information about You. You acknowledge and agree that
your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree
that we may access, preserve, and disclose information You provide to Us at any stage during Your use of the
Toppr counsellors are provided with Toppr Sales App. Use of Toppr Sales App is restricted to approved agents
only. Calls made via the Sales App are recorded for quality and training purpose.
If you have any questions about this Agreement, the practices of Toppr, or your experience with
the Service, you can e-mail us at [email protected].