Business communication skills are a lot more than the usual communication skills. Here, the focus is not just on the effectiveness or efficiency of communication. The capacity of a communicator to get the job done smoothly determines the mettle of his/her business communication skills. So, let’s learn what are those skills? and how do we polish them?
- Concept and Features of Communication
- Importance of Communication
- Requirements for Effective Written Communication
- Effective Oral Communication
- Telephone Etiquette
- Visual Communication
- Non-Verbal Communication
- Principles of Business Communication
- Guidelines to effective Business Communication
- Johari Window
- Barriers to Communication
- Internal and External Communication