In view of the coronavirus pandemic, we are making LIVE CLASSES and VIDEO CLASSES completely FREE to prevent interruption in studies
Business Studies > Consumer Protection > Consumer Organisations and NGOs
Consumer Protection

Consumer Organisations and NGOs

As they say “Consumer is King” and he must also be treated as one. Businesses need to realize that while they are replaceable, consumers are not. The exploitation of consumers by companies that only chase the profit maximization motive needs to stop. India even has a Department of Consumer Affairs and many other organizations and NGOs in pursuit of consumer protection. Let us take a look.

Suggested Videos

Play
Play
Arrow
Arrow
ArrowArrow
Classification of business
Basics of starting a business
Slider

 

Consumer Organisations

Consumer Affairs

To fight this bad element of the business firms, the consumer needs to stand together against them and fight for their right. Already there are various Non-Profit Organizations who are working towards these consumer affairs – Consumer Guidance Society of India, Common Cause and Voice. These organizations are dealing with the concerns faced by consumers. They have been adopting various measures to achieve this. Following are the listed measures :

  • Seminars: Seminars are been conducted and even various talk shows are aired on TV and radio. These focus on the issues being faced by the consumer and how the business firm are neglecting the consumer interest and other such consumer affairs
  • Print Media: Print Media has been utilized by making brochures, flyers, and advertisements and through this medium, they educate the consumer about their rights and responsibilities.
  • Quality Test: Quality tests are being conducted by the organization after which they release the result and educate the consumer with the quality of the product that consumers have been using since ages. For instance, Maggi Noodles which was popular since ages and was consumed in large numbers but then it turned out that it contained led which was harmful to
  • Boycotting Goods: They bring consumer true results of quality of a product and hence ask the consumer to boycott the unhealthy or defective product. This helps in capturing media attention as well.
  • Legal Assistance: These consumer bodies help the consumer by providing legal advice to them or any aid required so that they know their rights and how they can fight against odds. There are legal professionals who also offer their expertise pro-bono.
  • Filing Complaints: They also act as a medium wherein they file a complaint, file petition in the court of law on behalf of the consumer to help them in getting justice.
  • Initiative in Public Interest: They also file cases for the general users rather than any individuals and achieve justice.
  • Protesting: They start a protest on various issues which could hamper a consumer and those issues could be the adulteration of food, unnecessary rise in price, underweight product sell, a damaged product sold etc.,

Browse more Topics under Consumer Protection

NGOs helping with Consumer Affairs

  • Common Cause, Delhi
  • Consumer Coordination Council Delhi
  • VOICE Delhi
  • CERC Ahmedabad
  • CGSI Mumbai
  • Mumbai Grahak Panchayat
  • Karnataka Consumer Service Society

Consumer Affairs

Solved Question for You

Question: Name any two Non-Governmental Organisations (NGO’s) which are working in India to protect and promote the consumer interests?

Ans: The two Non-Governmental Organisations (NGO’s) which are working in India to protect and promote the consumer interests are:

  • Voluntary Organisation in Interest of Consumer Education (VOICE), Delhi
  • Consumer Guidance Society of India (CGSI), Mumbai
Share with friends

Customize your course in 30 seconds

Which class are you in?
5th
6th
7th
8th
9th
10th
11th
12th
Get ready for all-new Live Classes!
Now learn Live with India's best teachers. Join courses with the best schedule and enjoy fun and interactive classes.
tutor
tutor
Ashhar Firdausi
IIT Roorkee
Biology
tutor
tutor
Dr. Nazma Shaik
VTU
Chemistry
tutor
tutor
Gaurav Tiwari
APJAKTU
Physics
Get Started

1
Leave a Reply

avatar
1 Comment threads
0 Thread replies
3 Followers
 
Most reacted comment
Hottest comment thread
1 Comment authors
MUKESH MOHAN CHANDIRAMANI Recent comment authors
  Subscribe  
newest oldest most voted
Notify of
MUKESH MOHAN CHANDIRAMANI
Guest
MUKESH MOHAN CHANDIRAMANI

from -mukesh m chandiramani,7a-30,navjivan society,lamington road,mumbai-400008 i had booked the appoinment for covid-19 test for mr mukesh mohan chandiramani(age 48) and rekha mohan chandiramani(age 73) with KlinicApp Network Lab – Krsnaa Diagnostics dated 30-07-2020.but the government of maharashtra did not allow KlinicApp Network Lab – Krsnaa Diagnostics to enter navjivan society,lamington road,mumbai-400008.the government of maharashtra blocked my testing by KlinicApp Network Lab – Krsnaa Diagnostics,inspite of repeated calls to 022-23835004 bmc d ward office i was not allowed to be tested for covid-19.i have sent emails to hon chief mininster of maharashtra and hon prime minister of india dated 30-07-2020… Read more »

Stuck with a

Question Mark?

Have a doubt at 3 am? Our experts are available 24x7. Connect with a tutor instantly and get your concepts cleared in less than 3 steps.
toppr Code

chance to win a

study tour
to ISRO

Download the App

Watch lectures, practise questions and take tests on the go.

Get Question Papers of Last 10 Years

Which class are you in?
No thanks.