Human Resource Management

Training and Development

Training and Development is one of the main functions of the human resource management department. Training refers to a systematic setup where employees are instructed and taught matters of technical knowledge related to their jobs. It focuses on teaching employees how to use particular machines or how to do specific tasks to increase efficiency.

Whereas, Development refers to the overall holistic and educational growth and maturity of people in managerial positions. The process of development is in relation to insights, attitudes, adaptability, leadership and human relations.

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Training
Development and Objectives of Development
Methods of Training
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Training and Development Programmes

Training and development programmes are designed according to the requirements of the organisation, the type and skills of employees being trained, the end goals of the training and the job profile of the employees. These programmes are generally classified into two types: (i) on the job programmes, and (ii)off the job programmes.

training and development

(source-miningreview)

Different training is given to employees at different levels. The following training methods are used For the training of skilled workers and operators-  Specific job training programmes, Technical training at a training with live demos, Internship training, Training via the process of rotation of job.

Training given to people in a supervisory or managerial capacity is – Lectures, Group Discussions, Case studies, Role-playing, Conferences etc.

People in managerial programmes are given this type of training- Management Games to develop decision making, Programmes to identify potential executives, Sensitivity training to understand and influence employee behaviour, Simulation and role-playing, Programmes for improving communication, human relations and managerial skills.

Other Training Programmes

Technical Training – Technical training is that type of training that is aimed at teaching employees how a particular technology or a machine.

Quality Training – Quality training is usually performed in companies who physically produce a product. Quality training teaches employees to identify faulty products and only allow perfect products to go out to the markets.

Skills Training – Skills training refers to training given to employees so as to perform their particular jobs. For e.g. A receptionist would be specifically taught to answer calls and handle the answering machine.

Soft Skills – Soft skills training includes personality development, being welcoming and friendly to clients, building rapport, training on sexual harassment etc.

Professional Training – Professional Training is done for jobs that have constantly changing and evolving work like the field of medicine and research. People working in these sectors have to be regularly updated on matters of the industry.

Team Training – Team training establishes a level of trust and synchronicity between team members for increased efficiency.

training and development

(source-fhlb.com)

Benefits of Training

  1. Training improves the quantity and quality of the workforce. It increases the skills and knowledge base of the employees.
  2. It improves upon the time and money required to reach the company’s goals. For e.g. Trained salesmen achieve and exceed their targets faster than inexperienced and untrained salesmen.
  3. Training helps to identify the highly skilled and talented employees and the company can give them jobs of higher responsibilities.
  4. Trained employees are highly efficient in comparison to untrained ones.
  5. Reduces the need to constantly supervise and overlook the employees.
  6. Improves job satisfaction and thus boosts morale.

Benefits of Development

  1. Exposes executives to the latest techniques and trends in their professional fields.
  2. Ensures that the company has an adequate number of managers with knowledge and skill at any given point.
  3. Helps in the long-term growth and survival of the company.
  4. Creates an effective team of managers who can handle the company issues without fail.
  5. Ensures that the employees utilise their managerial and leadership skills in particular to the fullest.

Solved Question for you

Q: List at least four benefits of training employees for any organisation.

Answer – Four benefits of training employees for any organisation in brief are

  1. Training helps to identify the highly skilled and talented employees and so the company can give them jobs of higher responsibilities.
  2. Trained employees are highly efficient in comparison to untrained ones.
  3. Ensures that the company has an adequate number of managers with knowledge and skill at any given point and thus, adequately staffed.
  4. Ensures that the employees utilise their managerial and leadership skills to the fullest.
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Ashley Johnson

I liked that you said that one thing to consider when you own a business is to conduct performance appraisals. I would imagine that this would help you to evaluate which areas of the business need improving. I would be sure to have performance appraisals in order to help my business to become more successful.

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